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Privacy Policy

Last Updated: June 24, 2026

Welcome to Arche. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, or make a purchase.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (processed securely through our payment providers)

  • Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited

  • Time spent on the website

  • Referral sources

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and shopping experience

  • Detect and prevent fraud or unauthorized activity

  • Respond to inquiries and requests

  • Send promotional emails or newsletters (only if you have opted in)

Payment Security

Payments made through our website are processed using trusted third-party payment providers. Arche does not store your complete credit or debit card details on our servers.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Analyze website traffic

  • Improve website performance

  • Deliver a better browsing experience

You can control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties when necessary to:

  • Process payments

  • Deliver your orders

  • Provide website hosting and maintenance

  • Analyze website performance

  • Comply with legal obligations

These service providers are required to protect your information and use it only for the services they provide.

Data Retention

We retain your information only for as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Meet legal, tax, and accounting obligations

  • Resolve disputes and enforce our policies

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections to inaccurate information

  • Request deletion of your personal information

  • Withdraw consent for marketing communications

  • Request a copy of the information we hold about you

To exercise any of these rights, please contact us using the information provided below.

Marketing Communications

If you subscribe to our newsletter or promotional emails, you may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent for data processing. We do not knowingly collect personal information from children.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no method of internet transmission or electronic storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality. Any updates will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the contact information provided on our website here. We will be happy to assist you.

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